At Zeblaze Nepal, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

1. Information We Collect

When you interact with Zeblaze Nepal, we may collect the following information:

• Personal Information: Name, email, phone number, shipping address, and payment details when you place an order.
• Device Information: Smartwatch model, firmware version, and usage data for troubleshooting or improving services.
• Website Usage Data: IP address, browser type, pages visited, and time spent on our site to improve user experience.

2. How We Use Your Information

We use your information to:

• Process and manage orders efficiently
• Provide customer support and respond to inquiries
• Update you about promotions, offers, and product launches (with your consent)
• Improve our products, website, and services
• Comply with legal obligations

3. Sharing Your Information

Zeblaze Nepal does not sell or trade your personal information. We may share information only with:

• Delivery partners: To ensure timely product delivery
• Payment processors: To securely handle transactions
• Authorized service centers: For warranty or repair services
• Legal authorities: When required by law or to protect our rights

4. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your website experience, remember preferences, and gather analytics. You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement strict security measures to protect your personal information from unauthorized access, loss, or misuse. Sensitive data, like payment information, is encrypted and handled securely.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal data
• Opt-out of promotional communications

To exercise these rights, contact us at support@zeblazenepal.com.

7. Children’s Privacy

Our products and website are not intended for children under 13. We do not knowingly collect personal information from children.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Last Updated: March 2026

9. Contact Us

For questions about this Privacy Policy or how your data is handled, contact us:

• Email: support@zeblazenepal.com
• Phone: +977-9801095045

At Zeblaze Nepal, your trust is our priority. We are committed to keeping your personal information safe and secure.